Whatever is there you change it to exactly “~/Library/Preferences/” (without the quote marks) Then Note that exact entry, “~/Library/Preferences/”, is reflected in the list below that entry of “Go to:”ģ) Screen Shot 3 shows the Preferences after Scrolling Down to find file names like “com.”. (See Screen Shot 1 below showing this just before you )Ģ) Screen Shot 2 shows what you need to enter on that top line. Here is what we did to fix the problem:ġ) In Finder menu bar Select and Scroll Down to Then. Determined that the software would work using a new user so then determined that there is some conflict between the Apple OS and Turbo Tax. So this is not an initial installation issue.Īpple Care did a real good job of trouble shooting the permissions etc. I last used TurboTax on January 16th when I installed it and imported last year’s data. (FYI I am using an iMac 2019, with MacOS Monterey version 12.2.1) Checking numerous internet messages of this same issue but no one had a solution.

Intuit was not able to determine the cause or a fix.

Restarting the software created a few bumps of the icon, a flashed message about checking for updates, and an immediate shutdown.

TurboTax 2021 not working on Monterey 12.2.1 here is what fixed it On experienced a shutdown of TurboTax Deluxe 2021 after starting the application and it completed a check for updates before closing unexpectantly.